Privacy

Who we are: Studio Willowcart operates from Voorstraat 206, 3512 AH Utrecht, Utrecht, Netherlands. Questions go to [email protected].

• Hours for privacy questions at Studio Willowcart: Mon–Fri 09:00–18:00. Site reference this site, desk Voorstraat 206.
• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Why we use it: to reply to enquiries, schedule visits, and deliver the bike repair shop services you request under EU General Data Protection Regulation (GDPR) and Dutch AVG.

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Autoriteit Persoonsgegevens (AP). Email shop@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +31 30 262 4260.
• Written care notes follow every bike repair shop handoff here using honest lead times rather than same-day promises when the bench is full. Ask for the bike repair shop lead if the queue splits.
• If you only need a quick bike repair shop check, say so during privacy with clear tickets so handoffs stay consistent. Reference the bike repair shop page name if emailing a follow-up.

Materials for privacy are quoted before bike repair shop labour begins and are answered in plain English during Mon–Fri 09:00–18:00. No app-only queues for this bench.