Payment & Refund

Payments for Studio Willowcart services are collected according to the quote confirmed before work begins on willowcart.shop.

• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Netherlands norms.
• This payment page at Studio Willowcart is scoped separately from our other service notes on this site.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Utrecht unless otherwise stated.

If you only need a quick bike repair shop check, say so during payment and we keep Netherlands holiday closures noted on the door card. Plain English intake — no generator jargon on the ticket Desk near Voorstraat 206.

Materials for payment are quoted before bike repair shop labour begins with bike repair shop tools staged only after the brief is agreed. City regulars know the door note is current.